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SUPPORT & GUIDANCE

Frequently Asked Questions

Everything you need to know about our perpetual software licenses, binary downloads, security guarantees, and refunds.

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How do FreeFire Advanced Server software licenses work?

All software on FreeFire Advanced Server is sold under perpetual ownership or transparent multi-year licenses. When you purchase an application, a unique cryptographic key is generated and linked to your account. You can activate it offline without mandatory telemetry servers.

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How quickly do I get access to my software?

Access is 100% automated and instant. As soon as payment processes (typically under 2 seconds), you are redirected to your License Vault where you can copy your key, download the Android app, and see the iOS release status.

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What is your 30-day money-back guarantee?

We believe you should only pay for software that delivers genuine value. If any tool doesn't run smoothly on your operating system or fit your team workflow, contact our support team within 30 days for an immediate 100% refund without questions.

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How are software binaries audited for malware?

Every release undergoes automated sandboxed behavioral analysis and static scanning across 70+ antivirus engines. We publish immutable SHA-256 checksums alongside every release so you can verify binary integrity before execution.

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How many computers can I install my license on?

Standard Indie / Personal licenses allow installation across up to 2-3 personal machines owned by the purchaser (e.g. your desktop workstation and laptop). Team and Enterprise licenses allow concurrent multi-seat organizational usage.

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I'm a developer. How do I sell my software here?

We love supporting indie software creators! Submit your application for automated security review through our Developer Portal. We offer an industry-leading 90% creator revenue split, instant payouts, and automated global tax compliance.

Still have questions?

Our developer relations team is available 24/7 on Discord and email.

Contact Engineering Support